FAQ’S

1. What makes your cookies special?

Our cookies are homemade with love, using only the finest ingredients. Every batch is crafted by hand to ensure a perfect blend of flavour, texture, and sweetness. Plus, supporting us means supporting a small business with a big heart!

 

2. Do you offer gluten-free or vegan options?

Yes, we do! We’re happy to accommodate dietary preferences. Check out our selection of gluten-free and vegan-friendly cookies on our menu.

 

3. How long do your cookies stay fresh?

Our cookies are best enjoyed fresh, but they can last up to 7 days when stored in an airtight container at room temperature. You can also freeze them for up to 3 months for longer storage!

 

4. Do you ship cookies?

Yes, we ship nationwide! We carefully package our cookies to ensure they arrive fresh and intact. Shipping fees and delivery times will vary based on your location.

 

5. Where are your cookies made?

All of our cookies are made in a cozy, home-based kitchen where quality and cleanliness are our top priorities.

 

6. Do you take custom orders?

Absolutely! If you’re looking for a specific flavor, custom packaging, or cookies for special events like birthdays or weddings, we’d love to help. Just reach out to us, and we’ll work to bring your vision to life.

 

7. Can I pick up my order instead of having it shipped?

Yes! If you’re local, we offer a pickup option. Details about pickup times and locations will be provided when you place your order.

 

8. What if I have allergies?

We make every effort to label allergens such as nuts, dairy, and gluten clearly. However, please note that all cookies are made in a kitchen where cross-contamination is possible. Let us know about your allergy concerns, and we’ll do our best to accommodate you.

 

9. How do I place an order?

You can place an order directly on our website by visiting the Shop page. Simply choose your cookies, add them to your cart, and check out. If you have any issues, feel free to contact us!

 

10. How can I contact you?

You can reach us through our Contact Us page or email us directly at MunchAndCrunch001@gmail.com.
We’re happy to answer any questions or assist with your order!